Contact Us

 

Thanks for reaching out. If your message is about an order, please include the order number or the name used at checkout so I can look it up faster.

Zen Monkey Studios is a small business, and most customer messages are handled by me directly. Order questions are prioritized, but replies to general questions, licensing requests, wholesale inquiries, or messages that are not related to orders may take a little longer.

Thanks for your patience. I’ll do my best to get back to you as soon as I can.

Amazon Order Support Notice

We understand that Amazon Customer Support may have directed you to contact us. However, because these orders are handled through Fulfillment by Amazon, Amazon order support must stay inside Amazon’s system.

Refunds for Amazon orders can only be reviewed and processed through Amazon, not through our main website or contact form.

For missing packages, delivery issues, refunds, replacements, reorder requests, or price adjustment requests, please contact Amazon directly through your Amazon order history:

Amazon.com → Returns & Orders → Find the order → Problem with order / Get help / Contact Amazon Customer Service

You can also start here: Amazon Customer Service

We cannot replace, reship, recreate, price-adjust, or troubleshoot Amazon orders through zenmonkeystudios.com.

This contact form is only for orders placed directly through zenmonkeystudios.com or for general product questions.

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